FAQ · ZAR 2010
Frequently asked questions
What sellers and buyers usually ask us before taking the step. If your question is not here, ask us: we answer in Spanish and English.
Selling
I want to sell my property, what do I need?
The title deeds of the property, the Energy Efficiency Certificate (if applicable), the ID documents of every owner and the last IBI receipt. All owners sign a sales order authorising ZAR 2010 to market the property.
I don't know how much my house is worth.
We offer a free, no-commitment valuation. We study the market carefully and give you a detailed and realistic price: high enough to get the most out of your property, realistic enough to actually sell it.
With or without exclusivity?
We work mainly without exclusivity. You are free to sell on your own or with other agencies. The only commitment is to let us know if you sell without us, so we can take the property off the market.
When do I pay the agency fees?
Only once the sale has been completed at the notary and possession has been handed over to the buyers. Never before, neither in full nor in part.
Do I have to pay for the photo report?
No. The professional photo report is included in our basic sales service. ZAR 2010 keeps the copyright of the photos.
Do you need the Energy Efficiency Certificate?
Yes. It has been compulsory since 1 June 2013 to advertise and sell a home. If you do not have one, we can arrange it for you.
Buying
As a buyer, do I pay any commission to ZAR 2010?
No. If you buy a property through ZAR 2010 you pay no commission to the agency.
What do you do for the buyer?
We check the land registry extract (nota simple) and any charges on the property before you commit, we prepare the documentation for the notary and we accompany you to the signing of the deed.
Can I visit properties by video call?
Yes. You can visit any property in our portfolio in person or by video call, without commitment.
What taxes and costs does a resale purchase have?
In Andalusia, buying a resale home pays Property Transfer Tax (ITP), generally 7 % of the price; some cases have a reduced rate. On top of that come the notary and land registry fees and, if you take a mortgage, the costs of the loan. We tell you which case applies before you sign.
Do you help with the NIE, the bank account or the mortgage?
Not directly: those steps are done by the buyer with the police, the bank or their adviser. We do tell you what you need and when, so that everything is ready for the notary.
What is the post-sale service?
Our service ends when the property is transferred at the notary. Optionally, and not included in the basic service, we take care of the paperwork afterwards: filing and collecting documents at the notary and land registry, paying ITP, VAT and AJD, and changing the name and direct debit of electricity, water and refuse collection.
The agency
Where are you?
Our office is at Calle Mayor 48, Garrucha (Almería). We work throughout Garrucha, Vera, Mojácar and the surrounding area.
What are your opening hours?
Monday to Friday from 9:30 to 14:00 and from 17:00 to 20:00. Saturdays from 10:00 to 13:00.
In which languages do you work?
Spanish and English.
Still have questions?
Write or call us and we will answer without commitment.